|  |
| Customer Reviews: | | Average Customer Review: ( 111 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
22 of 22 found the following review helpful:
Saved everything from crashed drive! Nov 24, 2009
By Doug in Austin
My drive that I had thousands of photos and videos on suddenly would not show up on my mac. After trying everything I could think of, I purchased Data Rescue 3. It took about 7 hours for the data to be transferred to the new drive. After it was done I tried to open some of the files, and they would not open! I should have read the instructions first, and recovered a couple of files, then checked them. Well, to make a long story short, I called the customer assistance line, and got a real human being on the phone! Mike had me explain what I had done, and then led me through how to change a setting. He stayed on the phone with me as I recovered 3 files, and checked them. The 3 files were good, so I then did the entire drive. Everything seems to be in good shape, with no data lost. I have to say I'm VERY IMPRESSED with Data Rescue 3, and the customer support they give. Thank you Mike! I highly recommend Data Rescue 3 to anyone who has a hard drive problem. Just remember to USE DATA RESCUE 3 BEFORE TRYING TO FIX YOUR DRIVE.. You are liable to overwrite valuable information and make recovery impossible if you don't.
13 of 13 found the following review helpful:
Amazing! Feb 28, 2010
By J. Staskus
When told I would never be able to retrieve photos, which I unintentionally lost in my hard drive..... as well as some accidentally deleted from a flash card, I refused to believe it. "Data Rescue 3" by ProSoft Engineering...... I'm delighted to say..... was the answer. I was able to retrieve ALL my precious photos. I would highly recommend this software to anyone in need of retrieving lost files! It's well worth a try.
12 of 12 found the following review helpful:
Couldn't ask for anything more Nov 01, 2009
By Caleb Weeks
I accidentally deleted an important financial file with multiple hours of work put into it. Michael, from Data Rescue's customer support, went from, "Alright, let's see if we can get this way," all the way through multiple phone calls to help me think through all the possible ways of tracking it down. I called, he answered; we tried another thought process. I called again; he was always there. If you're like me, this is all you really could ask for when needing help finding/recovering something that you lost: someone to do it with you. Although mine was a unique situation, with one file to rescue, he gave me all the support and attention I needed to feel like I gave it my best shot to get the file back before realizing that I had probably overwritten the drive with other data. This was way beyond "standard" support and I believe it was his genuine care for me as a customer that makes this review easy to write.
Thank you again, Michael, and if you want to check out their demo (I'm not getting any payment for this, etc.) the app is well done, thorough, and something that after using to find my file did not leave me wondering if I had done the best. I felt like the combination was the best I could have received.
Data Rescue is the product at the top of my list for future needs! In my experience, I could not have asked for anything more.
8 of 8 found the following review helpful:
Best $100 I've ever spent Dec 29, 2009
By Eric Manning
My hard drive crashed a few months ago and the only way to get my computer to work again was to have the hard drive erased, and a new operating system installed. I was warned that I would lose everything, which I did. I went to a few shops that specialize in Macs and told that they "might" be able to retrieve data and the cost would be several hundred dollars up to a thousand dollars just to "see" if any data could be retrieved. Luckily for me I waited.
I saw Data Rescue 3 at the Apple Store and was immediately attracted to the low price (only $100) and I figured I would give it a shot before deciding to spend big bucks at one of the specialized Mac stores. I installed the software and ran the program overnight. When I woke up it had found all the data that I was hoping to retrieve (all my pictures from iPhoto). The software worked beautifully and seemlessly.
Since i'm kind of computer illiterate I ran into a couple snags that were not the fault of Data Rescue. I was able to write a quick email to their support team and through a couple emails with Mike was able to resolve all my issues and I now seven years worth of data back.
I highly recommend this product.
eric
5 of 5 found the following review helpful:
 Needles in a haystack Aug 07, 2010
By BertP
Software Data Rescue 3 does an admirable job of recovering erased/re-formatted data, and it identifies many file types (e.g. "PDF," TIFF," "Office Document," etc.). However, it does this without restoring the individual file names: since the names are lost, the user is left with the mind-numbing task of opening and reviewing each file to find the one(s) worth keeping and re-naming. In other words, if you're dealing with a lot of data (Terabytes in my case), you are left with the huge task of manually differentiating every record in order to find your really important documents. I'd give Data Rescue Pro a 5 rating if it retrieved files with names intact. It's a whole lot better than nothing, but not perfect.
See all 111 customer reviews on Amazon.com
|
| | |
