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HomeElectronicsAccessories & SuppliesCar Electronics AccessoriesInstallation Tools & AccessoriesMiscellaneous InstallationWiring HarnessesMetra PDMTRASWC Metra ASWC Universal Steering Wheel Control Interface for aftermarket radios |
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| Customer Reviews: | | Average Customer Review: ( 188 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
31 of 31 found the following review helpful:
 Works great May 16, 2010
By Jason
"jc in it"
I don't know why you would buy the alternative. I ripped out my PAC SWI jack because it wouldn't work right. Connected the simple three wires on this unit, turned on the ignition, and the unit programmed itself in about 30 seconds. And it works great! I have all my buttons working on my Chevy truck steering wheel. When I had the PAC SWI Jack installed, it took the installer quite a while to program it, and then I lost two of my steering wheel buttons because he said it just wont work. Now I have everything and it only took me about ten minutes to install the whole thing. And I have never done this before. The website instructions were perfect and easy.
18 of 18 found the following review helpful:
Much better than SWI PAC interface Nov 10, 2010
By Bluescreen
Initially had the SWI PAC installed. Response delay to button press with SWI PAC was irritating. Sometimes it worked, sometimes it didn't. AXXESS ASWC has much faster response. Auto detect function worked as described. Easy install.
9 of 9 found the following review helpful:
 Product Incompatibility -- Insufficient product compatibility testing Apr 18, 2010
By Scooby Doo
I purchased this unit to restore my Steering Wheel Interface Control that I lost when I upgraded from my Factory stock radio. I researched the Metra Web site and it showed that the Metra Axxess ASWC would work with the JVC after market Radio. Well, the JVC head unit I purchased was a KD-AHD69 model and this Metra Axxess ASWC would not work at all. I followed the instruction to the TEE !!. I printed out the Vehicle specific instructions per the Metra web site and did EXACTLY as it said to do when installing and programming. No dice.....
Well, I surmised that the JVC KD-AHD69 model was too "new" to be compatible with the Axxess ASWC unit and it would not work without some form of Axxess ASWC software patch or something, and Metra web site did not mention anything of that sort....
SO, what did I do? I re-packaged up the product the way it came and contacted Amazon to see if they would authorize the return. Amazon was fabulous. They contacted "Discountjungle" who sold the product via Amazon site. Discountjungle sent me a return label (postage paid) so that I can return this and be properly credited. At least the Vendor and Amazon service worked. I would buy from Amazon again....
Conclusion? If your HEADUNIT is relatively new, I would not purchase this unit until you get the Manufacturer's assurance that this would work....
13 of 16 found the following review helpful:
Bad Product, Worse Support Feb 05, 2011
By G. Troutman
Following specific directions in the user guide, I used this company's web site to download installation instructions which supposedly covered my exact vehicle. Although all the other connections were right on target, unfortunately the final connection to the SWC harness was not: the secondary connector their instructions pictured did not match the secondary connector in my vehicle. I tried every pin in my SWC harness to no avail. When I called their support line the tech seemed irritated that I had called. When I noted that I used their web site instructions he brusquely informed me that "I've never looked at our web site." Nice. Then he proceeded to parrot what the instruction on the site told me, to connect to a green wire with a red stripe - which did not exist in my vehicle. Upon which he instructed me to try all the pins and when I responded that I had already done so, he just asked me "So, is that it?"
Yeah, that's it, dude. I'll never buy another product from Metra again. Not that you care in the least.
9 of 11 found the following review helpful:
Product Worked but BAD CUSTOMER SERVICE. Feb 02, 2011
By Reviewer03
I bought this Axxess ASWC to install in my 07 350z with a pioneer aftermarket dvd. When I got the center console open in my 350z I noticed there were 4 different connector plugs. I haven't seen 4 different connector plugs before since this is my first time doing the install in a 350z. I've done aftermarket double din stereos before in my 99 toyota camry and in Honda cars but it only had one connector plug which made it easy to hook up. I decided to call Axxess Tech Support to help me figure out which connector plug to use with the Axxess ASWC. The Tech Support Guy was very impatient and sounded very rude. When I wasn't sure what he was talking about, he'll tell me to just get a Professional Installer do it. I was pissed off when he refused to help me and made an assumption that my only hope lies with someone else which I would have to pay. After a whole day of searching the internet and reading car forums I finally got it installed and working with my new pioneer aftermarket dvd.
I showed that Axxess Tech Support guy that even beginners can install their so called "Professional Products". Your best bet if you're not sure how to hook up the Axxess ASWC is on the internet and if you do decide to call Axxess Tech Support you might get the "I'm not here to help you" attitude.
See all 188 customer reviews on Amazon.com
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