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HomeKitchen & DiningCoffee, Tea & EspressoCoffee MakersDrip Coffee MachinesBunn-O-Matic Corp. 10c Professional Brewer- White |
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| Customer Reviews: | | Average Customer Review: ( 75 customer reviews )
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Most Helpful Customer Reviews
59 of 60 found the following review helpful:
 Bunn BXB Coffee Maker Jun 17, 2009
By R. C. Saunders
"Runningbare"
The Bunn BXB is an excellent coffee maker, but requires a different understanding of brewing coffee.
Instead of super heating the water immediately before spraying it over the grounds, this coffee maker has a stainless steel tank that stores hot water at around 200 degree fahrenheit. This enables the coffee maker to spray hot rather than super heated water over the grounds, eliminating the scorched taste and power surges associated with fast heating. Fresh water poured into the reservoir at the top flows into the bottom of the storage tank pushing hot water out the top onto the waiting coffee grounds making a hot pot of coffee in under three minutes. The storage tank takes about 15 minutes to heat the first time and will hold almost two carafes worth of water.
My last Bunn lasted 15 years and failed due to a design flaw, which has been fixed in this model. Other coffee brewers were lucky to last 5 years.
My old Bunn coffee maker had the hot water tank in direct contact with the water reservoir in the top of the maker. This contact caused the water reservoir to disintegrate and leak whenever fresh water was poured into the coffee maker.
In the new model, this contact point is removed, separating the hot water tank from the water reservoir by about 1/2 inch. In addition, the reservoir now has a valve that doesn't release the water into the hot water tank until the cover on the reservoir is closed. No more spilled water if you're not fast enough with the carafe or forget the carafe needs to be in position before pouring in fresh water. This new feature also means no need to use and store the separate measuring/fill container.
My only problem with this design is the lack of insulation around the hot water tank. Because the water stays constantly hot, the coffee maker is a heat source that must be guarded against and is warm enough to be uncomfortable although not hot enough to burn. This lack of insulation also results in heat/energy being lost that could be conserved. (I use this excess heat to pre-warm canned catfood for my pride of cats by placing the catfood on top of the coffee maker. It heats the canned catfood just enough without overheating.)
Because this coffee maker is constantly plugged in, it may not be useable in some businesses that have rules about leaving appliances plugged in overnight to prevent fires. It is, however, an excellent coffee maker where coffee/hot water is needed 24/7.
Other than that, a great coffee maker that I'll buy again -- in 15 to 20 years.
(Note: This is NOT the high altitude model designed for use above 5,000 feet. The high altitude models are the "D" models.)
16 of 16 found the following review helpful:
 Great reliable cup of coffee. Feb 07, 2009
By J. Blair
Cons:
Standard grocery-store filters are shorter than the type that works best in this machine, but you can get by with the grocery-store variety. It just makes a little more mess in the grinds-basket.
You have to wait 15 minutes for the machine to heat the tank of water before you can turn on the drip coffee function. This is pain if you don't use it for more than one pot of coffee, but not really much more wait time than a standard brewer -- it just requires you come back after 15 minutes and click it on.
Retro "Denny's" look.
No programmable settings.
Pros:
No programmable settings to learn.
Once heated, it makes very consistent coffee in 3 minutes. It sprays super-hot water all over the coffee grounds (in a circular pattern) so you get a really even flavor from all your grounds.
If you're making more than 1 pot of coffee, this machine is even better.
14 of 14 found the following review helpful:
Great customer service! Sep 01, 2009
By tmaki
"tmaki"
I purchased a new BXB Bunn coffeemaker approximately 4 weeks ago. I purchased a Bunn because of the quality and great coffee flavor. I noticed immediately the coffee tasted weak, no matter how many grounds I added. I thought maybe it was just me but after having a few people over they too remarked at how weak the coffee was. I just made a phone call to Bunn customer service and they were wonderful. I was asked to remove the basket and check for a sprayhead. Sprayhead, what sprayhead? All I had was a threaded screw with a nut, no sprayhaed. Needless to say my coffeemaker was missing this most important part. That would be the reason my coffee was weak. The water was merely dripping through the coffee grounds and spilling into the pot instead of spraying the grounds. I'm going to be sent two sprayheads for free! I have read other customer reviews and there are numerous people who are complaining of weak coffee as well. I would have to say that they too are probably missing the sprayhead. Not sure how these coffee makers can leave the factory without them but I guess it does happen. A simple call to Bunn customer service and they'll set you up with the missing part. I'm looking forward to a good cup of coffee once the sprayhead arrives. Again, great customer service which keeps me buying Bunn products!
17 of 18 found the following review helpful:
Bunn Coffee Makers Give Controlled Water Temp. Mar 20, 2009
By Kenneth F. Barnes
The feature I appreciate the most in a Bunn coffee maker is that it produces water at a controlled temperature. Coffee has a better flavor if the water temperature is between 180 and 190 degrees. Over 190 degrees and the coffee flavor becomes bitter, below 180 degrees and the strength is decreased. The Bunn gives hot water of the correct temperature immediately and through out the brewing. Other brands produce hotter and hotter water as what you poured in runs out. Tip: I have learned that high water temp. and oxygen ruin coffee.
20 of 22 found the following review helpful:
Great Coffee--Great Coffee Maker--some tips... Nov 10, 2009
By Anne
I read a lot of reviews before I purchased my coffee maker from Amazon. I am glad I did. It's a funny thing to me, but often simpler is better. There is no water filter to mess with and have to change out. There is no grinder attached. It is simply a coffee maker that makes good coffee. Before I bought this machine, I called Bunn's customer service to ask some questions. The gal I talked to was so helpful--her help alone sold me on the machine!
This is what I learned:
1) Use only Bunn coffee filters. They have higher sides and will keep the grounds from ending up in the coffee. You can buy them online at Amazon, the Bunn Gourmet website, or at Walmart in the store if you need them today. We make really strong coffee, so I have to put more grounds in the basket. The filters are really important.
2) The regular sprayhead does make the coffee go through really fast. If you call Bunn's customer service and tell them what model you have, they will send you a slower sprayhead for free. No charge. The customer service gal asked me which model I was going to buy and sent the sprayhead even before I had placed my order on Amazon! The slower sprayhead is also helpful if you have hard water, I believe she said-- The slower sprayhead is helpful for us because it takes longer for the water to go through the grounds, which makes the coffee stronger and it keeps the water from overflowing the full basket of grounds it has to go through.
3) Use filtered water from your sink or fridge in the coffee maker.
4) Bunn makers make a 5 oz. cup of coffee so adjust your ratios according to how strong you like your coffee. (My old Krups was a 4 oz. cup)
Because we like such strong coffee, we can only make about 8 5-oz. cups at a time because I can't fit any more grounds in. But, I don't mind. That's as much as our Krups 10 cup made and the coffee is great and hot!
Bunn has the right idea--I think. They simplified things. Less things to break and just what is needed to do the job right!
See all 75 customer reviews on Amazon.com
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